The Foundation of Community and Wellbeing at Work

The hum of conversations, the clatter of keyboards, the occasional phone ringing—these are the daily rhythms of the open-plan office. While designed to promote collaboration and communication, these environments can also feel overwhelming, particularly when it comes to our mental wellbeing.

As we mark Mental Health Awareness Week (May 12–18, 2025), led by the Mental Health Foundation, this year’s theme—community—feels especially relevant. Since 2001, the Foundation has been encouraging us to prioritise our mental health. In today’s work landscape, where boundaries between home and office continue to blur, the idea of community takes on new meaning.

Why Community Matters for Mental Health

The Mental Health Foundation reminds us that “being part of a safe, positive community is vital for our mental health and wellbeing.” Human beings thrive on connection. Feeling seen, supported, and valued helps us navigate stress, fosters a sense of purpose, and provides a safety net during challenging times.

In the workplace, a strong sense of community can transform the daily grind into something more meaningful—offering encouragement, belonging, and emotional support. But translating this into action in modern office environments can be easier said than done.

Open Offices: A Barrier to Wellbeing?

Despite their collaborative intentions, open-plan offices can pose real challenges to mental health. For some, the constant noise and lack of personal space increase stress levels, anxiety, and a feeling of always being “switched on.”

A 2019 Savills UK survey found that 37% of workers in open-plan offices felt that their environment actually decreased their productivity. The implication is clear: if the physical workspace is impacting performance, it’s likely affecting mental wellbeing too.

Beyond productivity, the open office can make it harder to connect on a deeper level. Without intentional moments for genuine interaction, relationships can become purely task-driven—lacking the emotional layer that builds true community.

Trust: The Foundation of a Healthy Workplace Community

Whether in a buzzing office or behind a home screen, trust is the foundation of any healthy workplace community. Trust between colleagues, teams, and leadership fosters psychological safety—allowing people to speak openly, share ideas, and express concerns without fear.

This is especially crucial in today’s hybrid work culture. While remote working has offered many benefits—like better work-life balance for 78% of UK workers and improved wellbeing for nearly half (47%)—it also demands trust. Employers must trust their teams to deliver, while employees need to feel confident that their efforts are recognised, regardless of where they work.

Practical Ways to Build Community at Work

So, how can we create supportive, inclusive communities within our workplaces? Here are a few practical suggestions:

1. Small Acts of Connection

It starts with the simple things. A sincere “how are you?” or a few minutes of casual conversation can have a big impact. These micro-moments help people feel seen and valued.

2. Shared Understanding

Acknowledge the challenges of the open office. Establish informal norms—like acceptable noise levels or quiet zones—to promote mutual respect and comfort.

3. Building Support Networks

Encourage informal peer groups or regular check-in sessions. Knowing there’s someone you can talk to at work is invaluable for mental wellbeing.

4. Leveraging Physical Spaces

Breakout areas and meeting rooms aren’t just for work—they can also serve as sanctuaries for quiet focus or informal connection. Use these spaces intentionally.

5. Celebrating Together

Celebrate wins—big or small. A birthday, a completed project, or even a shared coffee break can strengthen the sense of team and belonging.

6. Leadership Role Modelling

Leaders set the tone. When they prioritise mental health and speak openly about wellbeing, it creates a culture where others feel safe to do the same.

Cultivating Connection This Mental Health Awareness Week

As we reflect on this year’s theme of community, let’s bring that message into our workplaces. Whether we’re working side-by-side in an office or logging in from home, fostering real connection and trust is key to building a mentally healthy work environment.

Let’s move beyond just co-existing and strive to build workplaces where people feel supported, included, and able to thrive—not just this week, but all year round.