Published 9th Jun 2025 | By Charl Hale
Est. reading time: 3 mins read

Charl Hale

Boost Your Business Credibility with Professional Email Setup by CitCom

Published 9th Jun 2025 | By Charl Hale
Est. reading time: 3 mins read

Charl Hale

In today’s digital-first world, your email address is often one of the first impressions you make on potential clients. 

🧠 Are you projecting the professionalism and credibility your business deserves? 

If you’re still using a generic free email address, such as yourbusiness@gmail.com or companyname@outlook.com, it might be time for an upgrade.

Our development department is thrilled to announce a new service designed to help businesses like yours establish a more professional and branded online presence: business custom email setup!

We can now help you set up your business’s advanced emails using robust platforms like Google Workspace (formerly G Suite), Microsoft 365, or traditional webmail, all utilising your own company domain name (e.g., yourname@yourcompany.co.uk).

But why make the switch to a professional business email?

Using an email address linked to your company domain isn’t just a cosmetic change, it’s a smart business move. Here’s why:

  • Makes your business look more professional and trustworthy

An email address like info@yourcompany.co.uk instantly looks more professional and trustworthy than a free alternative. It shows you’re serious about your business and have invested in your brand identity.

  • Increases your brand’s recognition

Every email you send reinforces your brand name. Your domain is front and centre, making it easier for clients to remember you and your services.

  • It builds trust with clients

In an era of increasing online scams, a custom domain email provides an extra layer of legitimacy. Clients are more likely to trust and open emails that clearly come from your established business.

  • Improved security and control

Business email solutions like Google Workspace and Microsoft 365 offer enhanced security features, data protection, and greater control over your accounts compared to free services.

  • Better email deliverability

Emails from custom domains are often less likely to be flagged as spam, ensuring your important communications reach your clients’ inboxes.

  • It offers scalability and professional features

As your business grows, professional email services offer features like shared mailboxes, increased storage, and seamless integration with other business tools. You can easily add new team members with consistent, branded email addresses (e.g., firstname.lastname@yourcompany.co.uk).

While free email services are convenient for personal use, they can present several challenges for businesses:

  • Lack of professionalism
  • Security risks
  • Spam filter issues
  • No central control
  • Missed branding opportunities

So, how can CitCom help?

Our digital experts at CitCom will handle the entire setup process for you. This is a one-time setup service designed to get you up and running smoothly and efficiently. We’ll help you:

  1. Choose the right platform for your needs (Google Workspace, Microsoft 365, or webmail).
  2. Configure your domain for professional email.
  3. Set up your initial user accounts.
  4. Provide guidance on accessing and using your new business email.

Once set up, you will continue to pay the monthly subscription fee directly to your chosen provider (Google or Microsoft, if applicable). Webmail options associated with your existing hosting may not have additional monthly fees beyond your hosting costs.

Investing in a professional email address is an investment in your brand’s image and trustworthiness. It’s a simple change that can make a significant difference in how potential customers and partners perceive your business.

This new service seamlessly complements CitCom’s existing suite of digital solutions, including website development, hosting, SEO, and digital marketing. 

We’re committed to helping your business thrive online, and professional email is a foundational piece of that success.

If you’re ready to make the switch to a professional email address that reflects the quality of your business, contact the CitCom digital team today! We’ll discuss your requirements and get you started on the path to more professional, secure, and branded business communications.

Call us on 01299 872450 or email us at info@citcom.co.uk to learn more!

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