ChatCom
Accelerate Solutions, Control the Conversation
Why AI Support? Control the conversation, accelerate the solution.
We are thrilled to introduce the newest advancement in efficiency across our service range: ChatCom, our powerful new AI support facility!
The Power of Custom Training
ChatCom is an intelligent, bespoke knowledge base, meticulously trained on everything we do here at CitCom. It’s designed to give you instant access to key information about our standard practices, rates, services, and more.
However, the real power lies in securing your very own ChatCom, coached exclusively on the information you provide.
Teach it on all things related to your business, products, and services. It won’t pull general information from the wider internet—it will only provide the user with the answers you have supplied. You control the output.
Powered by AIServe247, this intelligent system allows you to provide around-the-clock support, automate query handling, and become more efficient than ever. What’s not to love!
You can find ChatCom integrated directly on our website to try it out for yourself.
Key Functions and Benefits: Powering Efficiency
ChatCom is designed to be the ultimate efficiency tool for your team, offering:
- 24/7 Support: The AI assistant provides round-the-clock availability, ensuring no customer enquiry is ever missed. If a complex question arises, the programme is trained to seamlessly pass the query to a human by obtaining the necessary contact details.
- Automatic Query Handling: It instantly responds to frequently asked questions (FAQs), product enquiries, and routine support requests without requiring human intervention.
- Team Efficiency: By automatically handling routine inquiries, AIServe247 frees up your human teams to focus on more complex issues, strategy, and high-value, revenue-generating work.
- Seamless Integration: It is designed to integrate easily with your existing infrastructure, including any website, mobile apps, or internal systems.
Advanced Capabilities
Related Case Studies
Ready to solve customer queries instantly?
This intelligent SaaS solution, an OpenAI GPT-powered AI Chatbot, is manually trained on up to 60 pages of your content to deliver fast, accurate answers 24/7.
Let’s validate your use case with zero commitment and set up a demo.
CitCom “In partnership with” AIServe247
