About CitCom - Creative Marketing Agency in Kidderminster

Who We Are

CitCom is a full-service marketing and creative agency based in the heart of Kidderminster, Worcestershire. Established in 1987 as Citizen Communication Media Ltd, we’ve been helping businesses of all sizes achieve their marketing goals for over three decades. In 2024, we rebranded as CitCom, marking a new chapter in our journey while staying true to our core values of speed, agility, customer focus, and delivering exceptional results.

What We Do

We offer a comprehensive range of services designed to elevate your brand and drive business growth. Our expertise spans digital marketing (SEO, PPC, social media), creative campaigns, web development, video production, print solutions, traditional marketing tactics, and much more. Whether you’re looking to enhance your online presence, launch a new product, or revitalise your brand, our team of experts will collaborate with you to deliver impactful solutions that achieve your objectives.

Our Location

We’re proud to be based in Kidderminster, Worcestershire, serving businesses both locally and across the globe. Our central location provides easy access to a diverse range of clients, and we’re committed to supporting the growth and prosperity of our local community.

Our Promise

At CitCom, we’re more than just an agency – we’re your trusted partner in achieving your marketing goals. We’re committed to delivering exceptional service, innovative solutions, and measurable results that help you elevate your brand and drive business success.

History

Established in 1987 by three Kidderminster College tutors with a passion for innovation, Citizen Communication quickly made its mark. Two of the founders had even designed the first HND course at the college, and they were eager to put their teaching into practice.

From their first office on Greatfield Road, they secured a pivotal contract creating training videos for the Dixons group, which propelled them forward. Over the years, Citizen Communication built a strong reputation for excellence, working with major clients like EE/BT through their various iterations, and expanding its services to include design and digital solutions.

A key milestone was bringing Martin Leonard on board as a designer 26 years ago, establishing the company’s in-house design studio and shaping its creative direction.

Martin, now CEO of CitCom, has played an integral role in the company’s growth and evolution. This continued with the formation of a dedicated digital team in 2004, and a strategic focus on marketing in recent years.

Now, with its rebrand to CitCom, the company is embracing the future of digital communication, including AI-powered solutions, to better serve its clients.

Our Values

Honest

Collaborative

Innovative

Efficient

Committed

Martin Leonard

CEO

Father to seven (three girls, four dogs), lifetime lover of dobermans and a member of the National Marrow Donor Programme.

Kate Leonard

Managing Director

Enjoys going to the Theatre and decorating when she gets time.

Craig Rayner

Sales Director

I'm like an onion. I have layers. Break through the barrier and find a fiercely loyal simple creature who loves his family, rock climbing and good food.